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New Client Deposit Policy: Pembroke Animal Hospital is currently accepting new clients. New client’s will be required to pay a $50.00 deposit to hold their first appointment date and time. If they keep the appointment, the credit will go towards their first appointment charges. The deposit can be refunded provided that the client cancels their appointment up to the day before the scheduled appointment. Any same day no show, cancellations or rescheduling of the appointment will result in the forfeit of the total deposit. If the client wants to reschedule the appointment they will need to make a new deposit. This policy was put in place due to the overwhelming numbers of new clients not showing up for their scheduled appointments which takes away valuable spots for our current patients. We thank you for your cooperation and look forward to meeting you!